World FM Day 2026: Celebrating the vital work of our facilities managers in a prison environment
World FM Day 2026: Celebrating our people behind exceptional places
World FM Day 2026 is an opportunity to recognise the vital role facilities management plays in shaping how people experience the built environment.
This year’s theme, “Cultivating belonging through built environments,” highlights the importance of creating spaces that not only function well, but foster connection, wellbeing and inclusion.
As ways of working evolve, facilities management is enabling smarter, more connected workplaces - bringing together technology, sustainability and service excellence to help people thrive. From daily operations to strategic delivery, FM teams are at the heart of the workplace experience.
FM professionals ensure workplaces are safe, efficient and aligned to organisational goals, delivering impact across:
- Sustainability – reducing environmental impact and supporting net zero
- Workplace experience – creating safe, inclusive and welcoming spaces
- Operational excellence – delivering efficient, future-ready services
On World FM Day, we celebrate the people who make this possible every day. Meet some of our FM leaders below.
Gráinne O’Neill
Gráinne O’Neill has developed a strong reputation for delivering high-quality, people-focused facilities management. Since joining Sodexo as Global Services Manager for a valuable client in October 2023, Gráinne has led a high value contract covering workplace experience, technical services, catering, cleaning, reception and sustainability.
Career journey & achievements
Gráinne’s role requires balancing operational priorities with evolving client needs while consistently delivering measurable value. Her leadership has contributed to key successes, including winning the Site of the Year Award 2025 and supporting the client in achieving a global sustainability award.
She is particularly passionate about developing high-performing, collaborative teams and building trusted partnerships across onsite and regional stakeholders.
Leadership philosophy
Gráinne believes that excellence is built through consistency, attention to detail and empowering individuals to contribute to a shared purpose.
Facilities management shapes how people experience belonging at work. Through the everyday details, we create spaces that feel welcoming, safe and inclusive—making a difference in ways that often go unseen but are always felt.
John Murphy
John Murphy’s career reflects both technical expertise and a strong commitment to continuous development. Progressing from Technical Services Manager to GSM, John now leads a high value contract delivering integrated services across cleaning, technical services, landscaping, laboratory support and more.
Career journey & achievements
John demonstrated exceptional leadership during the mobilisation of a client's high value administration building during the COVID-19 pandemic - ensuring safe and seamless delivery during a complex and challenging period. Alongside his professional achievements, John completed a Level 8 Honours Degree in Facilities & Workplace Management with first-class honours, reflecting his dedication to industry excellence.
Leadership philosophy
John’s approach is rooted in safety, listening and responsiveness. He believes that strong partnerships and proactive service delivery are key to building trust and long-term success.
Facilities management creates belonging by delivering environments where people feel safe, supported and heard. When we listen and respond to those using our spaces, we help create workplaces where people truly feel they belong.”
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As our environments grow and change, facilities management must evolve with them. By working in true partnership and staying adaptable, we can create spaces that support both performance and belonging into the future.”
